ERP Services

Symphony has been a leading provider of ERP implementations, upgrades, and supporting services for 20 years. Symphony leads organizations through a series of critical steps, guided by industry best practices, to prepare them for an ERP upgrade that is not merely an IT project, but an opportunity for process optimization and business transformation.

Symphony’s ERP Services

Symphony’s ERP practice is built on its deep and longstanding experience with healthcare organizations for over 20 years, with over 1,000 successful ERP projects to date. Symphony has proven experience with Oracle PeopleSoft, Infor Lawson, and ADP ERP applications, from project assessment, fit/gap analysis through fixed price implementations, upgrades and managed services for a wide array of industries. Symphony has gained significant experience having successfully provided services to numerous customers over the last 20 years, delivering results and excellence through its Accelerated Implementation and SAFE Upgrade methodologies. Symphony’s ERP team knows how to leverage technology, improve processes and optimally align organizations with their ERP solutions.

With the network of one of the largest pool of ERP talent, Symphony leverages it best practices, 24/7 global delivery model and proven frameworks to bring transparency, predictability, and cost savings to every implementation, upgrade and managed service projects. Symphony’s core project methodology incorporates our experience and knowledge from successful implementations of enterprise-wide ERP applications including Human Capital Management (HCM), Financials and Supply Chain Management which bring predictable outcomes to our clients. Symphony offers T&M consulting and fixed price engagement models. Our fixed price engagement models are testament to our matured processes, proven frameworks and experience.

Symphony leads organizations through a series of critical steps, guided by industry best practices, to prepare them for an ERP upgrade that is not merely an IT project, but also an opportunity for process optimization and business transformation.

“The Symphony Team has been our strength through this ERP implementation, and I feel that we would not have been successful without them. Thank you!”

Stephan Kotsch, MBA

Vice President, Finance, Rochester Regional Health

Symphony’s ERP Managed Services

  • Upgrades
  • Implementations
  • Hosting
  • Application Support

Symphony Supports Major ERP Partners

  • Oracle PeopleSoft
  • Oracle Fusion
  • Oracle Hyperion
  • Infor Lawson
  • ADP

Symphony’s ERP Keys to Success

Symphony’s lab-based “SAFE” approach to upgrades has produced predictable outcomes for hundreds of ERP clients. Predictability means that clients experience greater application performance at a lower price.

Symphony’s ERP Business Transformation Services

Business Outcomes – Ensure alignment of strategic vision with company goals for improved business outcomes.

Customer Experience – Improved anticipation of customer needs and demands.

Improved Processes – Alignment of business model with strategy and applying best practices to minimize risk and maximize cost savings.

Real-time Operational Intelligence – Improve end-to-end business processes, and improve ability to monitor key performance indicators.

Execution – Engagement across the organization, affecting people, processes, technology, data, and risk management components.

Number of ERP Engagements

%

Guaranteed Uptime

%

ERP Customer Satisfaction

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