SymphonyCare – Population Health Management

Leverage care coordination technology and care management services to improve health outcomes and manage risk

SymphonyCare – A Platform + Services Approach to Population Health

Symphony provides an end-to-end population health management solution (SymphonyCare) that provides not only care coordination technology, but also services proven to effectively manage at-risk and high-utilization patients. Symphony’s technology can be used to teach clients best practices in care management, and Symphony can also leverage its own care managers to manage its clients’ populations using tested workflows under a gain-sharing model. In other words, Symphony shares in a client’s risk, and feels comfortable doing so due to a track record of reducing hospitalizations, readmissions, and ER visits.

SymphonyCare is ideal for any organization looking to accelerate progress toward an accountable care model by using a best-of-breed technology tool and an experienced managed care services provider.

Sharing operational and financial risk alongside you

Coordinating care using evidence-based care plans

Providing meaningful insight into at-risk patients

Empowering patients with engaging technology tools

SymphonyCare – Population Health Management Features

Population Stratification

Symphony makes it easy to identify the right patient populations. Your care teams, or Symphony’s, can select from a industry-standard population definitions or create custom definitions using an easy-to-use stratification tool.

Care Coordination & Patient Engagement

Designed by clinicians, Symphony’s system includes an intuitive interface to encourage information sharing across multi-disciplinary teams. Designed by patients, Symphony delivers easy-to-use interfaces to empower patients to take control of their own health.

Care Management Services

Rather than simply implementing software and leaving clients with the much more difficult task of operationalizing a population health management program, Symphony will provide clinicians and case managers who can implement care programs to help ensure program stability as healthcare providers transition to new care and reimbursement models.

Evidence-based Care Planning

Symphony allows care teams to engage patients with industry best practices, plus gives the flexibility to modify or construct care plans based on local knowledge or disease prevalence.

Reporting & Analytics

Symphony provides clients reports and business intelligence tools to measure the outcomes of its care management programs. Using both standard and ad-hoc reporting capabilities, Symphony clients can leverage population insights to drive future clinical workflow and risk management.

Data and Systems Integration Services

Having built a market-leading population health management platform from scratch, and having implemented it at hospitals, ACOs, IPAs, and PHOs, Symphony is the ideal partner to take on the difficult task of integrating disparate systems and data sources to implement population health programs.

Health Systems Served Over Two Decades


Typical Savings with Onsite/Offsite Model


Typical Savings with Global Delivery Model

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