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Symphony’s core project methodology incorporates what we have learned through our extensive experience implementing Human Capital, Financial and Supply Chain applications covering Oracle products (including eBusiness, Hyperion, and EssBase), with significant and extensive capabilities within the PeopleSoft application. Based on our customer’s needs and timelines our methodology can be very easily adapted. We utilize a comprehensive planning, requirements analysis, design and testing methodology to ensure that project goals are met in the shortest timeframe possible with the best results.
This proven methodology facilitates a quick start up, an effective process, and an on-time, on-budget project completion.
Symphony offers implementation services specifically designed for Oracle applications. Symphony consultants are seasoned implementation experts, with an in-depth knowledge of the complete Oracle application family including PeopleSoft, Oracle, as well as Fusion middleware. Whether you are a new customer or adding modules into your existing environment, our consultants bring with them a wealth of knowledge and expertise and understand both the technology and business side of ERP implementations. And our flexibility allows us to tailor our services to fit your company’s needs and timeframes while still incorporating best practices.
- Functional Analysis and Design
- Data Conversion
- Interfaces Design and Development
- Customizations
- Testing and Validation
- Knowledge Transfer
- Project Management
Utilizing our S.A.F.E. upgrade methodology our consultants will compliment your internal staff to minimize the cost of the upgrade. We structure the project to leverage your internal capabilities and only staff where it is necessary. Our upgrade solutions range from basic technical upgrade services to complete process re-engineering designed to optimize the new features of the Oracle release. And Symphony can fulfill your upgrade needs onsite or in our lab.
- Version Upgrades and Migrations
- Staff Augmentation
- Infrastructure Design
- Documentation Services
Symphony S.A.F.E. Upgrade Services
Your software is only as effective as your business process. Once our consultants have evaluated your business goals and processes, we will design and implement strategic recommendations. This will include streamlining processes, eliminating redundant and non-value added processes. The result will insure your organization takes full advantage of your system’s functionality. Listed below are some of the services we offer to support you through the entire application life cycle.
- Business Intelligence
- Performance Management
- Process Redesign
- Post-Implementation Maintenance and Support
- Post Production Support (on-site or remote)
- Applications Management
- Helpdesk
- End-User Training
- Expert One Work and iSeries Support
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