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Our approach to delivering value to our clients closely mirrors our
mission and culture: combining a client-focused team driven by a sense
of urgency with mature processes and methodologies to bring predictability, cost
savings and transparency to our clients. We are driven by the need to exceed your
expectations, adopt processes that generate cost savings and deploy the right methodologies
that enhance your success.
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Symphony’s approach starts with identifying clients’ soft attributes
(e.g. technical expertise and culture) and project attributes (e.g. complexity,
time pressure and focus areas such as design, management, data, usability, workflow
and subject matter expertise). Symphony structures its project teams based
on these attributes with a singular focus on clear, timely communication vital to
the success of any project. Our typical global delivery engagements include
an onsite engagement manager responsible for managing client expectations and external
communication, a project manager, guided by our
PMO, responsible for internal communications, onsite Business Analysts and
subject matters experts, and an on-demand development team distributed onsite or
offsite based on the project attributes.
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Our just-in-time delivery track record is
made possible by our ability to retain a specialized, experienced and highly talented
core team that is augmented based on the project demands. Our core team consists
of personnel that were responsible for not only developing our processes but also
for maturing them to a CMMI Level 4. Our matured HR process combined with
our access to a deep talent pool has resulted in one of the lowest attrition rates
in the industry and our ability to acquire and retain the best talent for our clients.
Our mature process collects and tracks key metrics of project health throughout
the project life cycle. Our processes ensure the selection of the right SDLC
methodology or our proven product development methodology
based on the client and project attributes.
Symphony has developed several PDQ (Pretty-darn-quick)
frameworks using proven technology stacks that can be quickly deployed to
save development time. These stacks follow industry standard architectures that
not only allow for quick implementation, but also provide the flexibility for customization
and the structure required for scalability. The project team has the option to choose
from the frameworks depending on project needs. |
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Engagement & Delivery Models |
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CMMI |
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PMO |
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C2M Product Development |
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Technology Frameworks |
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